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Frequently Asked Questions


What is New Music Engine?
New Music Engine is an online system to upload your music online. It creates a hassle free process for the composer to submit, update, and upload a submission with confidence that the opportunity will receive it.

New Music Engine is a great way for organizations, ensembles and musicians to reliably receive submissions online.

How do I know what competitions are using New Music Engine?
Every competition or opportunity that uses New Music Engine will have a link to www.newmusicengine.org.

User Accounts

What browsers are supported?
Users are encouraged to visit our site with a standards-compliant browser, such as Safari and Google Chrome. The site was written to conform to current web standards in HTML 5 and CSS 3. Users of Internet Explorer may experience layout and formatting anomalies.

What's my password?
Your account password is encrypted on our server. New Music Engine support staff is not able to retrieve your password for you, and we will never ask you for your password. You should not share it with anyone. If you forget your password, reset your password here.

What do I do if I can't login?
Please note that login credentials are case-sensitive and cookies must be enabled in your browser to use New Music Engine. In ordert o login, you must also have Cookies and Javascript enabled. Note that some browsers ship with these features disabled by default.

Learn how to enable Cookies on your browser here.
Learn how to enable Javascript on your browser here.
Read our cookies policy here.

My page document expired what do I do?
If you hit the BACK button on your browser you may encounter an error that your document expired. Just refresh your browser screen and all should be well. Navigating without hitting the back or forward buttons will also avoid this problem.

How do I upload a picture on New Music Engine?
To upload a picture all you need to do is:
What is the New Music Engine Privacy Policy?
Our privacy policy is located here.

How do I make my Artist Profile public?
To make the necessary change, follow these steps:
I never changed my account but I received a message from New Music Engine that my account was edited?
New Music Engine has several layers of security for our users. If you ever suspect your account has been compromised contact us immediately.

In order to be a judge on New Music Engine, certain privileges must be granted to your account to have this ability. When an administrator makes this change to your account, our system will notify you that changes have been made.

If you feel that you have been made a judge in error, please let us know by emailing support@newmusicengine.org.


How do I submit to a competition?
Submitting your work to opportunities on newmusicengine.org is really intuitive and straightforward; however, if you run into any problems send an email to support@newmusicengine.org.

To begin:
  1. Click the name of the opportunity for which you want to submit in Opportunities panel on the left-hand side of the screen.
  2. Click the Submit button in the upper right-hand side of the screen on the subsequent page. If you haven't already logged in you will be directed to do so before proceeding to the submission form.
  3. Next, enter the title and the name(s) of the submission's creator. Then click "Continue." At this point, your submission record has been created and you come back at a later time to edit your submission until the deadline of the opportunity.
  4. Enter your submission information and upload media files, if applicable, one at a time. Click "Save".
Some opportunities permit multiple submissions. To create multiple submissions for an opportunity, follow the same steps outlined above.

Can I view or edit my submissions?
As long as the opportunity is still accepting submissions, you can verify, edit, and view your submission.
To view your submissions, hover over the cog wheel and choose "My Submissions":

Can I change or update my submission?
You can continue to edit your submission, including uploading a new audio file or score, until the deadline date of the opportunity.

The media player displays a message that my file type is not supported. What gives?
New Music Engine is designed to support HTML 5 standards where possible. Of the file types New Music Engin accepts for submissions, the HTML 5 <audio> tag only supports .mp3 and .wav. It does not support other file types such as .aif. If you see that your media file is not supported by HTML 5, please know that it has still been received and will be adjudicated. The warning message simply means that the HTML 5 media player is unable to play your audio file because it is not compatible with HTML 5. Clicking the download button will either download the file to your computer or open it up in a new tab/window and begin playing using the plugin assigned to play the .aif filetype by your browser.

I received an email saying UPLOAD PROBLEM. What do I do?
If you receive this email, something went wrong during your file upload. To see which files failed to upload and/or attempt to repair the problem, you can view and edit your submission by navigating to the appropriate opportunity using the "My Submission" menu item on the New Music Engine website.

Some things to check when facing upload problems: